Returns & Refunds Policy

Return

If you’re unsatisfied with your purchase, initiating a return is simple. Send the product to our address at 3712 Sheila Lane, Nevada, Texas(TX), 75173, US.

Our goal is your complete satisfaction, and our return and refund policy aims to simplify the process, ensuring it’s straightforward and stress-free.

Return Procedure:

For damaged, defective, or incorrect items, contact us within 14 days of receipt for a return or exchange. We’ll provide a prepaid shipping label for convenience. Other returns or exchanges are accepted within 30 days of receipt. Ensure the item is in its original condition and packaging, including all tags and accessories. Initiate the return or exchange through our website or email.

Please note that personalized or custom items and final sale items cannot be returned or exchanged. For non-defective items, return shipping costs are not covered.

Refunds:

Upon receiving the returned item, we’ll inspect it for its original condition. If approved, your requested refund will be processed within 7-10 business days to your original payment method, with an email confirmation sent.

Defective items outside the 30-day return period can be arranged for repair or replacement. We’re committed to finding a solution for your satisfaction.

We take returns and exchanges seriously, offering excellent customer service. For questions or concerns about our policy, contact us.

Late or missing refunds (if applicable):

If your refund is delayed, check your bank account, contact your credit card company, and contact your bank. If issues persist, email us at [email protected] for assistance.

Sale Items

Refunds apply to regular-priced items; sale items are non-refundable.

Exchanges

We replace defective or damaged items. Email us at [email protected] and send the item to 3712 Sheila Lane, Nevada, Texas(TX), 75173, US.

Gifts

If marked as a gift, you’ll receive a gift credit for the return’s value. If not marked as a gift, the refund goes to the gift giver, who will be notified of the return.

Shipping

To start a return, mail your product to 3712 Sheila Lane, Nevada, Texas(TX), 75173, US. You’re responsible for return shipping costs, which are non-refundable. For items over $75, use a trackable shipping service. Ensure secure packaging and include the original invoice. Once received, we’ll inspect and process your refund or exchange.